Contact

Pinecrest Cluster Association Board Members

  • Dave Barker
  • Chris Hartl
  • Tanya Lawson
  • Alfonso Estrada
  • Linda Spencer

You can reach the board directly by sending an email to board@pinecrestcluster.org.

TWC

TWC is Pinecrest Cluster’s management company. We have hired TWC to help with various aspects of the management of our Home Owners Association. They are there to assist us when you need an issue handle by the HOA.

Contact:      Jay Morrell (jay.morrell@twcmanagement.com)
Address:     397 Herndon Pkwy, Suite 100, Herndon, VA 20170

Walk –In Hours
Monday – Thursday 9:00am – 4:30pm
Friday 9:00 – 3:00
*The reception desk is closed from Noon – 12:45 pm to walk in traffic
Telephone service is still monitored.
Phone:         (703) 437-5800
Fax:             (703) 471-6578
email:          info@twcmanagement.com

Web Site:    www.twcmanagement.com

Henry’s Towing

If an unknown vehicle is in one of your spaces, you may call Henry’s Wrecker Service to have the car towed.

Phone:          (703) 280-5336 ext. 615

Fairfax County Police (Non-emergency)

Many non-emergency issues that should be handled by the police can be reported to this number. Officer Robin Jones has visited one of our annual meetings and provided these guidelines about which number to call. Residents are urged to call 911 immediately if you or someone you see is in danger. Non-emergency situations include:

  • you see a suspicious person or activity
  • noise violations, any time day or night
  • public consumption of alcohol in the parking lots, common areas, or streets
  • parking violation in the street (not the parking lots)
  • expired tags or registration on any vehicles in the parking lots or the streets
  • abandoned vehicles

These are just some of the reasons to call. The police prioritize their calls, so it may be 20-30 minutes before they arrive. Please be patient. You do not have to leave your name, but please leave your phone number so that they can contact you if they need to. They will not visit your house when they arrive to help safeguard your anonymity.

Phone:       (703) 691-2131

Fairfax County Animal Control

If you have a problem with unleashed dogs in your area, please contact Fairfax County Animal Control. Even if they cannot come out the first time you call, they can make a record of your complaint. We have found through experience that the number of complaints can help set their priorities as they are often busy on other calls.

Phone:      (703) 691-2131

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